Frequently Asked Questions
1. Do you offer free shipping?
Yes! We offer free shipping on orders above ₹499, and a ₹49 shipping charge will be applicable on orders below ₹499 across India, covering over 19,000 pin-codes, including remote locations, ensuring your order reaches you no matter where you are.
2. How does the shipping process work?
Here’s a breakdown of how we handle your order with care:
Step 1: Order Confirmation – Once you place your order, we confirm it within minutes to get the process started.
Step 2: Fresh Stock – We restock our product weekly and do not shelf store. Your order will be packed from the most recent batch.
Step 4: Real-Time Updates – You’ll receive notifications on WhatsApp as we progress through each step:
- Your order is packed and ready for pickup.
- Your order has been picked up.
- Your order is out for delivery or arriving early.
3. How long will it take for my order to arrive?
Once your order is picked up, it will typically be delivered within 2 to 4 working days. We use trusted delivery partners to ensure your order reaches you safely and on time.
4. Can I track my order?
Yes, you’ll receive a tracking link via WhatsApp or email once your order has been dispatched, so you can track it every step of the way.
5. Proof of Delivery?
Yes, all orders are insured with Proof of Delivery (POD), ensuring that your order is protected against theft or loss during transit.